Frequently Asked Questions

Is there a children's rate?

Children are included in the capacity, but there is no special children's rate. 6 persons or less are charged the same rate, regardless of age.

Is it possible for one person to use the room?

Yes, we can accommodate from one person. As the entire building is reserved for private use, even one person can enjoy the luxury of space.

Is it possible to stay for consecutive nights?

Yes, we welcome consecutive nights. We offer a maximum of 2 months of consecutive stays. Please enjoy Okinawa with a long stay.

How long does it take from Naha Airport?

It is approximately 60 to 90 minutes by car. Access by rental car is convenient.

How can I get there by public transportation?

It is approximately a 15-minute walk from the nearest bus stop. However, since a car is convenient for sightseeing in the area, we recommend the use of a rental car.

Do you have a pick-up service?

We are sorry, but we do not provide transportation service.

Is there a convenience store or supermarket nearby?

It is about 5 minutes by car to a convenience store and about 10 minutes by car to a supermarket. It is also convenient for procuring food.

Are there any restaurants nearby?

There are many Okinawan restaurants, cafes, and family restaurants within a 10-15 minute drive. Information on recommended restaurants is also available.

Is WiFi available?

Yes, we have free WiFi. Passwords are posted in the building.

Are bedding and sheets changed?

For consecutive nights, sheets will be changed every 3 nights. Additional cleaning is available if necessary.

Can I smoke?

Smoking is prohibited in the building. Smoking areas are available outside.

Can I bring my pet?

We are sorry, but pets are not allowed.

When can I make an appointment?

We accept reservations one day in advance. Early reservations are recommended for popular seasons.

Can I make a reservation on the same day?

Same-day reservations are possible if rooms are available. Please inquire by phone.

When will the cancellation fee be charged?

Free of charge until 7 days prior, 501 TP3T 2-6 days prior, and 1001 TP3T the day before or the day of the event.

How do I receive the key?

The self check-in system allows you to unlock the door with a code. There is no need to worry about losing the key.

Can I bring my own food?

Yes, you are free to bring your own food.

Can I shop nearby?

There are supermarkets, convenience stores, and a roadside station within a 10-minute drive. Fresh local foods can also be purchased.

Can I have a BBQ?

BBQ is available in the outdoor space, and BBQ equipment can be rented (fee required, reservation required).

Do you have swimming gear for rent?

Beach towels are available for rent. We will introduce you to nearby rental stores for other swimming equipment.

Are there any snorkeling spots?

There are many, but a tour at a dive store is recommended. They will take you to the best spots safely.

How to spend a rainy day?

Visit Churaumi Aquarium, Helios Sake Brewery, shopping at a roadside station, etc,Locationpage for more information. Please refer to the following page.

What happens in case of a typhoon?

In the event of transportation cancellations due to typhoons, etc., we will respond on a case-by-case basis. Safety is our top priority.

What if I am not feeling well?

We will guide you to the nearest hospital. In case of emergency, please call 119.

What if the power goes out or the water is cut off?

We will work to restore the system as soon as possible, but in the event of a prolonged outage due to natural disasters, etc., we will inform you of alternative means of restoration.

What if I forget something?

If you notice this after checkout, please contact us immediately. We can also ship your items by cash on delivery.

Can you arrange a rental car?

We can introduce you to car rental companies, but we do not make direct arrangements.

Can you issue a receipt?

Yes, we will issue a lodging receipt. Please let us know at the time of reservation if you have any requests regarding the name of the recipient, etc.

Capacity of accommodation	Max. 6 personsto No more than the maximum number of guests will be allowed. Children are included in the capacity.
age limit	No persons under 18 years old onlywe are doing No age limit if accompanied by a parent or guardian
No smoking in the building	In the buildingSmoking is strictly prohibitedIt is. E-cigarettes and heated cigarettes are also included. Please bring your own portable ashtray.
PET	Pets are not allowed.The Company has been working on this project for the past three years. Please consult us in advance about assistance dogs and guide dogs.
Party/Noise	Loud music playbackPlease refrain from Late night (after 10:00 p.m.) loud conversationsPlease refrain from Please be considerate to neighbors
Washer/Dryer	Free of charge Detergent is providedPlease use the After useOpen the door to dryPlease let me.
air-conditioning	Always turn off the power when going outto
WiFi	freeAvailable at Passwords are posted in the museum high capacity data communicationPlease refrain from Video distribution and gamesetc. are also available illegal downloading (e.g. of copyrighted works)is prohibited.
Number of parking spaces	Free parking for up to 4 cars. If more than that, please contact us in advance so we can assign a location.
Parking lot use	Please do not leave valuables in the car. Parking on the street is absolutely prohibited.
is often the case trouble	I can't connect to free WiFi.Please contact us by phone or on line Air conditioning not workingPlease check the temperature setting. No hot water.Please check the power supply to the water heater

About Locking	Always lock the door when leaving the houseplease. While bathing and sleepingPlease lock the door too!
valuables management	Management of valuablesis the customer's own responsibility. We are not responsible for theft or loss
emergency	In case of fire, emergency or other emergencies119 callPlease contact our facility after Emergency Contactis posted in the museum
Damages caused by willful misconduct or negligence	Equipment and fixturesDamage and defacementAs for theclaim for actual expenseI'll be happy to do it for you Please be sure to report before check-out
spontaneous failure	We will respond to malfunctions under normal use free of charge. Please contact us as soon as possible
Noise Countermeasures	Quiet hours from 24:00 to 6:00is
Basic Cleaning	Daily cleaning is requested by customers cleaning utensilsPlease use the one provided.
check-out time	Cleaning of dishes used Garbage separation and disposal Easy to organize
In case of trouble/troubleshooting	24-hour support emergency119 (fire/emergency), 110 (incidents/accidents) Problems with the facilityPhone: +81-(0)90-1944-8432
Requests at check-out	Check all windows and doors for locks Check for forgetting to turn off electricity, air conditioners, and gas, and to shut off faucets Garbage separation and disposal Cleaning of dishes used
Careful handling of equipment	All fixtures areFor the next customerPlease take good care of it. Failures and malfunctionsPlease report if you find

If you violate these house rules, we reserve the right to deny your use of the room.
We appreciate your understanding and cooperation so that everyone can have a pleasant stay.

Please feel free to contact us for more information or if you have any questions.