Frequently Asked Questions

Is there a children's rate?

Children are included in the capacity, but there is no special children's rate.

Is it possible for one person to use the room?

Yes, we can accommodate from one person. As the entire building is reserved for private use, even one person can enjoy the luxury of space.

Is it possible to stay for consecutive nights?

Yes, we welcome consecutive nights. We offer a maximum of 2 months of consecutive stays. Please enjoy Okinawa with a long stay.

How long does it take from Naha Airport?

It is approximately 60 to 90 minutes by car. Access by rental car is convenient.

How can I get there by public transportation?

It is approximately a 15-minute walk from the nearest bus stop. However, since a car is convenient for sightseeing in the area, we recommend the use of a rental car.

Do you have a pick-up service?

We are sorry, but we do not provide transportation service.

Is there a convenience store or supermarket nearby?

It is about 5 minutes by car to a convenience store and about 10 minutes by car to a supermarket. It is also convenient for procuring food.

Are there any restaurants nearby?

There are many Okinawan restaurants, cafes, and family restaurants within a 10-15 minute drive. Information on recommended restaurants is also available.

Is WiFi available?

Yes, we have free WiFi. Passwords are posted in the building.

Are bedding and sheets changed?

For consecutive nights, sheets will be changed every 3 nights. Additional cleaning is available if necessary.

Can I smoke?

Smoking is prohibited in the building. Smoking areas are available outside.

Can I bring my pet?

We are sorry, but pets are not allowed.

When can I make an appointment?

We accept reservations one day in advance. Early reservations are recommended for popular seasons.

Can I make a reservation on the same day?

Same-day reservations are possible if rooms are available. Please inquire by phone.

When will the cancellation fee be charged?

Free of charge until 7 days prior, 50％ 2-6 days prior, and 100% the day before or the day of the event.

How do I receive the key?

The self check-in system allows you to unlock the door with a code. There is no need to worry about losing the key.

Can I bring my own food?

Yes, you are free to bring your own food.

Can I shop nearby?

There are supermarkets, convenience stores, and a roadside station within a 10-minute drive. Fresh local foods can also be purchased.

Can I have a BBQ?

BBQ is available in the outdoor space, and BBQ equipment can be rented (fee required, reservation required).

Do you have swimming gear for rent?

Beach towels are available for rent. We will introduce you to nearby rental stores for other swimming equipment.

Are there any snorkeling spots?

There are many, but a tour at a dive store is recommended. They will take you to the best spots safely.

How to spend a rainy day?

Please refer to our Access page for information on nearby attractions such as Okinawa Churaumi Aquarium, Helios Distillery tours, and shopping at roadside stations.

What happens in case of a typhoon?

In the event of transportation cancellations due to typhoons, etc., we will respond on a case-by-case basis. Safety is our top priority.

What if I am not feeling well?

We will guide you to the nearest hospital. In case of emergency, please call 119.

What if the power goes out or the water is cut off?

We will work to restore the system as soon as possible, but in the event of a prolonged outage due to natural disasters, etc., we will inform you of alternative means of restoration.

What if I forget something?

If you notice this after checkout, please contact us immediately. We can also ship your items by cash on delivery.

Can you arrange a rental car?

We can introduce you to car rental companies, but we do not make direct arrangements.

Can you issue a receipt?

Yes, we will issue a lodging receipt. Please let us know at the time of reservation if you have any requests regarding the name of the recipient, etc.

Capacity of accommodation	Max. 6 persons. No more than the maximum number of guests will be allowed. Children are included in the capacity.
age limit	No persons under 18 years old only No age limit if accompanied by a parent or guardian
No smoking in the building	Smoking is strictly prohibited in the building. E-cigarettes and heated cigarettes are also included. Please bring your own portable ashtray.
PET	Pets are not allowed. For service dogs and guide dogs, please contact us in advance.
Party/Noise	Please refrain from playing music at high volume Please refrain from loud conversations late at night (after 22:00). Please be considerate to neighbors.
Washer/Dryer	Free of charge. Please use the detergent provided. After use, open the door to dry.
Wi-Fi	Available free of charge Password is posted inside the facility Please refrain from heavy data usage Streaming videos and online games are allowed Illegal downloads are prohibited
Number of parking spaces	Free parking for up to 4 cars. If more than that, please contact us in advance so we can assign a location.
Parking lot use	Please do not leave valuables in the car. Parking on the street is absolutely prohibited.
Common Issues	Cannot connect to free Wi-Fi: Please contact us by phone or LINE. Air conditioner not working: Please check the temperature settings. No hot water: Please check that the water heater is turned on.

About Locking	Please make sure to lock the door when you go out. Please lock the door while bathing and sleeping.
valuables management	Please take care of your valuables by yourself. We are not responsible for theft or loss.
In Case of Emergency	In the event of fire, medical emergency, or other urgent situations, call 119 first, then contact the facility. Emergency contact information is posted inside the facility.
Damage Due to Intent or Negligence	Guests will be charged for any damage or soiling of facilities or equipment. Please be sure to report any issues before checkout
spontaneous failure	Failures under normal use will be handled free of charge. Please contact us as soon as possible.
Noise Countermeasures	Quiet hours are from 24:00 to 6:00.
Basic Cleaning	Daily cleaning is requested by the customer. Please use the cleaning tools provided.
Problems with the facility	For inquiries, please contact 090-3325-4623
Checkout Reminders	Make sure all windows and doors are locked. Turn off lights, check that faucets are closed. Separate and dispose of trash properly Wash any used dishes.
Handling of Facilities and Equipment	Please use all facilities and equipment with care for the next guests. If you notice any damage or malfunction, please report it to us.

If you violate these house rules, we reserve the right to deny your use of the room.
We appreciate your understanding and cooperation so that everyone can have a pleasant stay.

Please feel free to contact us for more information or if you have any questions.